Christmas Period & Holiday Trading Info  

Please refer to our closure dates below:
25th & 26th December: CLOSED
1st January: CLOSED

Our team will be dispatching orders daily throughout the holiday period, excluding public holidays. Please keep in mind that delivery times may vary slightly due to increased demand during this time of year. Please allow an additional 2 - 3 business days for your order to be processed for shipment from the warehouse

During this period, our team will endeavour to respond to your inquiries within 24- 48 hours (excluding weekends & closure dates).

We hope you have a wonderful break with your loved ones and that 2025 brings you peace and happiness.

Thank you for your ongoing support - it means the world to us.

Love,
The M & E Team, x

EOFY / Black Friday Sale

**During our EOFY sale and Black Friday Cyber Monday period we do not offer free shipping. 
We charge a flat rate of $12 for standard orders and $15 for express shipping within Australia and NZ.
We charge a flat rate of 30 USD for all orders shipping to the US. 
We thank you for your understanding. 

Processing Times

Orders are processed 9am - 2pm Monday through Friday, and are shipped within 24 hours of placement - excluding weekends and public holidays. If your order is placed on a weekend or public holiday, it will be shipped the following business day. Please note a 1-2 day processing and shipping delay may occur during promotional periods.

Same Day Courier

We offer a same day shipping service to customers located in the Sydney metro area. If your address is valid to select our same day service it will appear as an option in the checkout.

3hr Delivery 
3hr Delivery is available for customers based in Sydney. Price is subject to your postcode and calculated at checkout. 
Order by 2pm Monday-Friday for delivery within 3 hours. 

Same Day Delivery 
Same day Delivery is available for customers based in Sydney. Price is subject to your postcode and calculated at checkout. 
Order by 11am Monday-Friday for delivery on the same day. 

*If you place your order past the cut off times, it will be scheduled for delivery next business day.

Please note, if you are unreachable at your delivery address there will be an additional charge for redelivery.

Warehouse Pick Up

You are able to collect your order up from our warehouse located in Mona Vale, NSW 2103 from 10am - 4pm Monday to Friday. You will receive an email notification once your order is ready to be collected. If you are no longer able to collect your order please call our Customer Service Team on 02 9997 2693 to arrange a postage payment, and your order will be posted out to you.
Please note, this option is strictly for pick up only. Be mindful this is an office space when arriving and our team may be in meetings. As this is not a store, there is no option for trying on goods when picking up your purchase. Thank you for your understanding. 

International Orders

Maurie and Eve ships worldwide (excluding Russia). Unfortunately, we are unable to ship Internationally to PO Boxes.

United States
All US Orders will be charged a $30AUD flat rate

All other International countries
Shipping prices vary, from $45+ AUD

Duties and Taxes

All international orders are sent DDU (Delivery Duties Unpaid).
Any duties or taxes are the responsibility of the customer. In instances where the duties and taxes are refused and the parcel is returned to Maurie and Eve a return shipping fee of $68AUD will be deducted from the refund amount. For further information, please contact your local customs office prior to placing order.

Australia Post Delivery Times

Please see the Australia Post website here for accurate delivery times.

Tracking Your Order

Once your order has been dispatched you will be provided with a tracking number via email that can be traced.

Australian and New Zealand customers can track their order here, and International Customers can track their order here. 

Need Help?

Email: shop@maurieandeve.com
Phone +61 2 9997 4634

Visit our contact us page