Online Fulfilment Coordinator
Online Fulfilment Coordinator
We are currently seeking an Online Fulfilment Coordinator to join our head office team in Mona Vale.
As Online Fulfilment Co-ordinator you will be required to demonstrate the below skillset:
- Accurately picking & packing all allocated online orders in a timely manner to be highly presentable and to M&E standards
- Implementing operational policies and procedures
- Maintaining documentation and keeping accurate records of warehouse activities
- Ensuring compliance with health and safety legislation
- Evaluate & report in WH productivity
- Ensuring 100% accuracy in dispatch
- Receive incoming deliveries
- Provide great customer service to customer picking up their orders
- Conduct regular stocktakes & cycle counts
- Processing customer returns
- Maintaining a high standard of general housekeeping
- Documenting and communicating any damaged, missing or faulty stock
- Liaising with couriers and other staff
- Complete adhoc tasks requested by Management
- Order, track, and maintain office inventory for all supplies associated with fulfilment
- Problem solve inventory issues or discrepancies and communicate with Operations Team and affected departments.
- Communicate with Operations, Marketing, and Commercial departments regarding inventory levels and lead times to ensure all orders and send requests are filled and backorders are properly communicated to customers